Reporting EMERGENCY Property Repairs
The Association provides for repair service for the common and limited common elements as described in our Declaration. Generally, this limits such repair work to problems outside your unit, exclusive of the air conditioner condenser. If in doubt, please call to determine if a problem is covered.
Magee’s Property Management division can be reached to address any concerns that you may have in several different ways:
By phone, Monday – Friday (9 am - 5pm) at: 860-953-2200 EXT. 117. All issues and inquiries should be directed to the attention of Strawberry Field’s dedicated contact, Jason Leavitt.
By e-mails to: Manager@MageeCompanies.com
Each and every correspondence with Magee should always include:
a) your name,
b) community name,
c) unit number,
d) brief description of problem and/or situation,
and finally,
e) the telephone number where you can be reached.
There is also a system in place to communicate emergency situations ONLY 24 hours a day, 7 days a week, by dialing 860-953-2200 and selecting option 7- Then follow the prompts.
We respectfully request that this service is used in appropriate circumstances only and IS NOT ABUSED, as all non-emergency uses of this service will incur a $75.00 charge back to the UNIT OWNER’S ACCOUNT. An emergency is defined when danger is present or property damage has occurred or is about to occur.
Please visit our continually updated website (CLICK HERE), where you can find useful links that will enable you to directly update your contact information, request needed repairs or services, report issues, and access management contact information and emergency call numbers.